Quality control
Quality control
system
For Ergon, implementing quality control systems and procedures means adopting all the practices relating to the ISO 9001:2015 regulation.
This implies the implementation of a system that guarantees the continuous satisfaction of customer expectations and the organisation’s ability to respond effectively to changing market needs.
This approach involves a structured and systematic method for managing quality within the company.
This strategic vision entails a significant improvement for the company, simultaneously allowing the adoption of the best tools to seize new opportunities in an increasingly competitive and global market.
principles
- Transparency towards the customer: we are committed to satisfying the needs and expectations of our customers, offering them quality, punctual and reliable products and services.
- Professional growth: we promote a culture of quality within our company, involving and motivating our staff to pursue established quality objectives.
- Involvement of people: we enhance the skills and abilities of our staff, providing them with training, support and opportunities for personal growth.
- Process approach: we manage our activities as a set of interrelated and interdependent processes, which contribute to the achievement of expected results.
- Approach to improvement: we are committed to constantly optimising our performance, identifying and reducing waste.
- Relationship management: we establish relationships of trust and collaboration with our suppliers, partners and stakeholders, in order to create added value for everyone.
Thanks to our quality management system, we are able to monitor and evaluate our performance by identifying areas for improvement and ensuring greater customer satisfaction as well as the ability to quickly adapt to their needs.
This represents a significant added value for us, and allows us to stand out from the competition and consolidate our leading position in the sector.